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Back to Basics Warranty

Appliance 1 Year Limited Warranty


Focus Electrics, LLC (“Focus Electrics”) warrants this appliance from failures in the material and workmanship for one (1) year from the date of original purchase with proof of purchase, provided the appliance is operated and maintained in conformity with the provided Instruction Manual. Any failed part of the appliance will be repaired or replaced without charge at Focus Electrics’ discretion. This warranty applies to indoor household use only.


This warranty does not cover any damage, including discoloration, to any non-stick surface of the appliance. This warranty is null and void, as determined solely by Focus Electrics if the appliance is damaged through accident, misuse, abuse, negligence, scratching, or if the appliance is altered in any way.


THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR OTHERWISE, WHICH ARE HEREBY EXCLUDED. IN NO EVENT SHALL FOCUS ELECTRICS BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, FORSEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN CONNECTION WITH THIS APPLIANCE.


If you think the appliance has failed or requires service within its warranty period, please contact the Focus Electrics Customer Service Department at (866)290–1851 or e-mail us at service@focuselectrics.com. Return shipping fees are non-refundable. A receipt proving original purchase date will be required for all warranty claims. Hand-written receipts are not accepted. Focus Electrics is not responsible for returns lost in transit.


Valid only in USA and Canada

The above information is provided as a convenience to Store-It Foods shoppers, and is subject to change without notice. In all cases it is wise to contact the manufacturer directly before taking action on broken, damaged or defective products.
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The information provided here is subject to change.  Please make sure you contact Back to Basics directly before taking any action on submitting products for warranty service.
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